Shipping policy

 Shipping Policy – Tudo & Mais

📦 Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.

🌍 Shipping Destinations

We currently ship to:

🇵🇹 Portugal (Mainland, Madeira & Azores)

🇪🇺 European Union countries

🌎 Selected international destinations

If your location is not available at checkout, please contact us.

⏱️ Estimated Delivery Times

Portugal (Mainland): 1–3 business days

Madeira & Azores: 3–7 business days

European Union: 3–7 business days

International: 7–15 business days

Delivery times are estimates and may vary due to courier delays or high-demand periods.

💸 Shipping Costs

Shipping fees are calculated at checkout based on:

Delivery location

Order size and weight

Free shipping may be available on selected orders or promotions.

📬 Order Tracking

All orders include tracking.
You will receive a tracking number via email once your order has been shipped.

⚠️ Shipping Delays

Delays may occur due to:

Public holidays or peak seasons

Weather conditions

Courier service issues

Customs processing (for international orders)

We appreciate your patience in such cases\❗ Incorrect Shipping Information

Please ensure that your shipping details are accurate.
We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

📦 Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 5 days of delivery (or expected delivery date).
We will work with the courier to resolve the issue as quickly as possible.

📩 Contact Us

If you have any questions about shipping, please contact us at:
tudoemais007@gmail.com